steves Posted December 26, 2009 Report Posted December 26, 2009 The Dillon 550 press I purchased in 1991 has its first problem . The primer feed mechanism quit working . I called Dillon this morning and explained the problem. The rep said we are sending you a new primer feed setup and you should expect it in 3 days. I was happy as can be with the press and now I am even happier because of the Dillon service I experienced. Quote
wwillson Posted December 27, 2009 Report Posted December 27, 2009 I'm really impressed as I read other forums and talk to others with Dillon products. I don't think I can remember a single instance of someone needing a part replacement that didn't get it for free under the no BS warranty.Wayne Quote
Moe Posted January 14, 2010 Report Posted January 14, 2010 Years ago, I used a Dillon Square-Deal in .38sp for loading ammo in PPC matches. I broke the operating handle on a Wednesday night and called Dillon on Thursday explaining the problem. They sent me a new operating handle and it was at my house on Friday so I could finish loading ammo for the match on Saturday. First class service from a first class company. Quote
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